Fast-growing Forum Jobs centralises HR administration that was spread across paper, spreadsheets and mailboxes

Who?

Forum Jobs is a fast-growing temporary employment group based in Roeselare. They focus on connecting employees and employers in a human way and with a long-term vision. With 4,500 temporary workers every day, a team of 200 employees and 48 offices throughout Flanders, there was a rapidly growing need to digitise their HR administration.

Payroll and more

Forum Jobs was specifically looking for software to optimize their payroll administration, but with Officient they found much more. There was an immediate click between Forum Jobs' needs and Officient's offer. There is also a solution for holiday requests, expense reports and evaluations. The tool not only saves time, but also increases the efficiency of the HR team. "In addition, it is also user-friendly for our employees. The Self-service app gives them more autonomy and responsibility. This results in better cooperation and greater involvement in the area of HR.

For our HR processes, we used to work a lot with paper, but at a certain point this was no longer feasible. Either we had to employ an army of people to process the paper flow or we had to digitise our HR processes.

Yana Vandekerkhove

Empowering employees

Holidays are managed at Forum Jobs via Officient with automatic leave counters. "The employees know at any time how many days of leave they have left. The absences go automatically to our payroll system, which considerably reduces manual work," says Yana Vandekerkhove. The tree structure that approves or rejects the requests is easily adjustable, so HR always remains at the controls. "Digitising the holiday requests was the main objective," says Yana Vandekerkhove, but other problems were also solved. Managing expenses, for example, had been on her to-do list for some time. "Our employees still submitted their expenses in the traditional way, via a receipt that ended up in the attachment to an e-mail to the accounting department. Then he had to collect all the agreements. Only then could the expenses be paid. With Officiënt.io, the number of steps and the many e-mail attachments are seriously reduced."