Transport Van Bogaert is a Belgian family business that assists countless companies with their logistics challenges. From standard transports and deliveries at construction sites to exceptional transports. Their drivers must always be able to present the right documents at the right time and there must be good control of the planning. These challenges brought them to Officient.
Ann Segers, HR-generalist at Transport Van Bogaert, tells us more about the challenges they had for Officient. They often work with retired drivers to fill certain gaps in the planning (due to leave or illness). For this purpose, a daily contract must always be drawn up, which quickly took 20 to 30 minutes. Draw up a document, adapt the data, print it out, sign it and make a copy for the truck itself. She repeated this process up to 30 times a month, which quickly cost her 13 hours of administrative work. With her background in IT, she was looking for improvements in efficiency and ended up at Officient. Now she draws up a contract in less than 5 minutes and saves over 10 hours a month in administration. And the employees benefit from this as well. Various laws, both at home and abroad, require drivers to have their paperwork with them, since their vehicle is their workplace. Just think of A1 forms, Secondment France (Macron Act) and so on. Thanks to Officient, every driver has all the right documents with him/her on a daily basis, without having to lug around a mountain of paper. This proved to be very handy during the corona crisis: employees could easily keep track of documents concerning the curfew and moving across borders.
There was a lot of ambiguity and cumbersomeness about leave. Employees were left with questions about how much leave they still had or when they could take it. In addition, at the end of the year, there was often discussion about when exactly the leave had been taken. Thanks to Officient, all Transport Van Bogaert employees can easily consult their counters and immediately plan their leave. The speed with which leave is requested is also good for Ann: the quicker she has an overview of who is on leave and when, the quicker she can pass this on to the planner to prepare the trips. Moreover, there is never any discussion about when leave has been taken. The employees can see for themselves when they were absent during the year.
In order to save time, Ann wanted to keep personal details in an orderly fashion. The extra fields in Officient help her do that. She can add frequently recurring data, such as identity cards and driving licenses of drivers, in the extra fields of the tool. In this way, she can simply find all the documentation in the employee's profile.
Transport Van Bogaert wanted to save time and increase efficiency through digitalisation.
A digitalised flow for the creation and distribution of documents and a Self Service app for consulting leave records and counters.